• WATCH LIVE: PM @Theresa_May updates @HouseofCommons on her new Brexit deal
  • Two years on from the horrific Manchester Arena attack, we remember the victims and think of all those who live wit…
  • Our new Brexit deal makes a ten-point offer to everyone in Parliament who wants to deliver the result of the refere…
  • This afternoon I outlined a new Brexit deal so we can leave the European Union as soon as possible. Find out the…
  • WATCH LIVE: PM @Theresa_May gives a speech on the new Brexit deal

Theresa responds to government’s action on FGW

  • 27 Feb 2008

Theresa May has today responded to a decision by Transport Secretary, Ruth Kelly, to issue First Great Western a Remedial Plan Notice to address unacceptably the high levels of train cancellations on the FGW franchise.

FGW is being issued with the Notice for exceeding the threshold on cancellations in the second half of last year.

Commenting on the decision, Theresa said: “I welcome the decision by the Government to hold FGW to account for their disastrous service at the end of last year. A huge number of local commuters had their journeys disrupted by FGW’s continuous blunders. FGW has already acknowledged that its service was unacceptable and doubled its compensation to season ticket holders.”

“This Notice announced today is effectively an ultimatum to FGW: improve your service or your contract will be terminated. I will continue to keep a close eye on FGW’s performance, and hope that the Notice will lead to much needed improvements for Maidenhead and Twyford commuters.”